engagement manager - retail in North Sydney

posted
contact
lana muller, randstad
job type
contract
salary
AU$ 128,000 - AU$ 150,000 per year

job details

posted
location
north sydney, new south wales
specialism
transport & logistics
job type
contract
working hours
Full-Time
salary
AU$ 128,000 - AU$ 150,000 per year
experience
2 years
reference number
90M0427523_1602047793
contact
lana muller, randstad
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job description

Engagement Manager (Retail)

  • Work from Home
  • $130k Negotiable Base + Super + travel allowance
  • Manage Shopper Engagement within a Supply Chain Environment

About The Company

Our client is internationally recognised and renowned for being Australia’s leading wholesale distribution and marketing company.

About the Role

Working in an autonomous role, you will be responsible for managing the last mile delivery and relationships with delivery service providers. This is a new 6-month contract role with view to permanency. You will manage the national roll-out of these services to Retailers, online program vendors, and internal stakeholders.

Key areas of focus for the role includes:

  • Collaborate with packing and delivery teams to ensure schedules are met
  • Develop retailer training and processes including the production of robust support e.g. stock picking and disaster recovery
  • Managing Retailer in store equipment required for the Shop Online program including picking and printing equipment
  • Collaborating with retailers and distribution centres on aspects concerning online shopping
  • Managing relationships between retailers and delivery suppliers
  • Developing high-quality communications, creation and managing Retailers
  • Maintain a roadmap to extend, enhance and lower cost of last mile services
  • Monitor performance of overall last mile delivery from each provider and manage performance issues with providers
  • Maintain relationships with active and potential last mile delivery and equipment providers
  • Support portfolio and routing optimisation with data provisioning and analysis
  • Support retailers in optimising their last mile options
  • Provide documentation and manuals and assist in the delivery of these to Retailers if required
  • Contribute to timely and effective business decision making to ensure effective commercial outcomes
  • Monitor progress against milestones and program-roll out to retailers, producing materials for reporting back to internal stakeholders including Marketing the Rewards Steering Committee and the SLT as required
  • Partner with the Logistics team and other internal and external stakeholders to develop future world scenarios

The Successful Applicant will demonstrate the following skills and attributes:

  • Bachelor’s Degree in business management or Logistics is preferred
  • You will have a solid understanding of processes in FMCG and/ or retail.
  • You will have a positive attitude, be resilient, timeline focused and be able to hit the ground running.
  • You will be confident and solution orientated to deal with complex situations.
  • You will have a valid drivers licence and reliable transport

Next steps

If you are ready to submit your resume please select “Apply Now”..

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Supply Chain Management; Shopper Engagement; Retailer Training

qualification

Bachelor’s Degree in business management or Logistics is preferred

responsibilities

Collaborate with packing and delivery teams to ensure schedules are met
Develop retailer training and processes including the production of robust support e.g. stock picking and disaster recovery
Managing Retailer in store equipment required for the Shop Online program including picking and printing equipment
Managing relationships between retailers and delivery suppliers
Developing high-quality communications, creation and managing Retailers
training and process workflows

educational requirements

Bachelor Degree