Location: Darwin, NT
Position Type: Full-Time
Roster: 4 days on (2 day and 2 night), 4 days off
As an Electronic Monitoring Officer, you will play a crucial role in ensuring the safety of the community by actively monitoring low to high-risk offenders. This position requires close collaboration with government agencies, proactive monitoring, and real-time responses to ensure the conditions of offenders' orders are met.
About the job:
... - Conduct continuous electronic monitoring of offenders, responding to customer inquiries and alerts promptly.
- Provide factual and timely data entry into the System, maintaining accurate records.
- Extract and analyze information from various sources and stakeholders.
- Treat offenders with respect, ensuring their conditions are monitored and reported to relevant stakeholders.
- Respond to alerts in accordance with the client’s Standard Operating Procedures.
- Ensure the regular monitoring of inclusion and exclusion zones for offenders.
- Assist in on-the-job training for team members.
- Coordinate, monitor, and record offender activities using verbal or computer-based communication systems within a monitoring center.
What you need to succeed
- 2 years' experience in customer service and/or data analytics.
- High level of availability to work 24/7 shifts on a full-time
- Intermediate-Advanced computer skills in Microsoft platforms.
- Resilience for monitoring offenders and high-level interpersonal skills.
- Strong communication skills, both verbal and written.
- Satisfactorily pass a (P800) Police Check.
- Satisfactorily pass any additional security check requirements from the Northern Territory Government if requested.
- Full working rights for working in Australia.
Whats in it for you:
- Great work life balance
- Full Time opportunity
- 63k - 66k yearly salary
If you are passionate about community safety and possess the required skills and qualifications, we invite you to apply. Please click apply now, or contact Sebastiaan on 0438956675 or sebastiaan.nooij@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.