despatch controller in Dandenong South

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job details

dandenong south, victoria
job category
job type
AU$ 55,000 - AU$ 60,000 per year
reference number
lauren kirk, randstad
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job description

Position Overview

You will be required to ensure all customer orders are dispatched on time with all relevant paperwork processed accurately to meet business On Time Performance.

Required Skills

  • Run daily shipping reports to ensure delivery dates are met.
  • Liaise with customer service regarding late deliveries.
  • Control workflow of despatch personnel.
  • Maintain special customer requests in delivery process through systems provided.
  • Monitor commercial focus to ensure urgent deliveries are met.
  • Liaise with production regarding products needed for despatch.
  • Complete all consolidation of consignments for all local and interstate deliveries.
  • Organise and coordinate the manifest/load runs for local and interstate freight.
  • Complete the picking/signing checklist process and adhere to its requirements.
  • Back up Despatch Controllers where required.
  • File and archive all relevant documentation.
  • Run reports at end of each day to ensure all deliveries have been posted and the reports are empty.
  • Perform sample room shipping functions in periods of high demand or annual leave/absences.
  • Liaise and book logistic requirements for air, sea and road orders.
  • Liaise and organise certificates as required by country of destination.
  • Follow standard operating procedures between IFF and logistic providers.
  • Organise and complete pallet process (eg dockets, online processing, communication of corrections, balancing).

Required Experience

  • Minimum 2 years practical experience in logistics or supply chain environment

Preferred Experience

  • Tertiary education in supply chain or business
  • Working knowledge of SAP
  • Knowledge of food safety, raw materials, food regulations, sanitation and production process

If you think this is something you would LOVE to do and have the required skillset, please do not hesitate to contact lauren Kirk for a confidential on 03 9590 2234 or email on


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