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    job details

    Desktop Support Technician - Level 2

    • Desktop Support Technician - 12 month contract
    • Global Research Institute - making a difference
    • Inner City, 7 min walk from the station, flexible work from home

    A Global Research Institute is looking for a Level 2 Desktop Support Technician to join on a 12 month contract for their Inner City office.

    As the Level 2 Desktop Support Technician, you will be responsible for providing Level 1 and 2 technical support to the internal company and team - including troubleshooting, installing, configuring, and maintaining/optimising all network hardware, software, and communications.

    On a daily basis you will be responsible for;

    • Level 1 & Level 2 IT technical support for general system enquiries
    • Onboarding and offboarding of users, user creation / deletion and assigning hardware
    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Providing support and troubleshooting solutions for application and networking issues
    • Repairing hardware and replacing infrastructure equipment

    To succeed in this role you will have;

    • Experience in Active Directory – Creating / deleting users, changing passwords and managing users profiles / computers
    • Confidence in supporting staff using Apple MacOS & general Linux command knowledge
    • Great knowledge of MS O365 and Window Servers
    • Knowledge of ITIL/Incident Management processes
    • Hardware setup and support knowledge

    In return an excellent daily rate is on offer. Public transport consisting of Buses and Trains are 7 - 10 minute walk away.

    Please call Shiva Saraswati @ Randstad Technologies on 0417 664 474 for a Confidential Discussion or just hit the apply button below.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Desktop Support Technician - Level 2

    • Desktop Support Technician - 12 month contract
    • Global Research Institute - making a difference
    • Inner City, 7 min walk from the station, flexible work from home

    A Global Research Institute is looking for a Level 2 Desktop Support Technician to join on a 12 month contract for their Inner City office.

    As the Level 2 Desktop Support Technician, you will be responsible for providing Level 1 and 2 technical support to the internal company and team - including troubleshooting, installing, configuring, and maintaining/optimising all network hardware, software, and communications.

    On a daily basis you will be responsible for;

    • Level 1 & Level 2 IT technical support for general system enquiries
    • Onboarding and offboarding of users, user creation / deletion and assigning hardware
    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Providing support and troubleshooting solutions for application and networking issues
    • Repairing hardware and replacing infrastructure equipment

    To succeed in this role you will have;

    • Experience in Active Directory – Creating / deleting users, changing passwords and managing users profiles / computers
    • Confidence in supporting staff using Apple MacOS & general Linux command knowledge
    • Great knowledge of MS O365 and Window Servers
    • Knowledge of ITIL/Incident Management processes
    • Hardware setup and support knowledge

    In return an excellent daily rate is on offer. Public transport consisting of Buses and Trains are 7 - 10 minute walk away.

    Please call Shiva Saraswati @ Randstad Technologies on 0417 664 474 for a Confidential Discussion or just hit the apply button below.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.