customer service/admin in Mulgrave

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job details

mulgrave, victoria
administration & office support
job type
reference number
amy prajaksin, randstad
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job description

Randstad Mulgrave are on the hunt for customer focussed candidates in the food manufacturing, FMCG, Retail and Pharmaceutical industries located in the East, South-East and Bayside area who take pride in quality and top tier customer service.

Your role will play an important part in delivering a consistent and seamless customer experience and providing expertise in responding to customer orders and enquires.

On the hunt for:

  • Reception
  • Customer service
  • Administration
  • Data Entry
  • Order Entry

What you'll need to succeed:

  • Australian Permanent Residency or Citizenship
  • Drivers licence and car
  • Experience in a customer service and/or administration
  • Experience in the Food manufacturing, FMCG, Pharmaceutical and/or Retail industry
  • Experience with and ERP OR MRP System
  • Proficiency in SAP, Pronto, JD Edwards or working knowledge of an order management system
  • Initiative and be self-motivated as occasionally you will be working autonomously
  • Excellent communication skills & immaculate presentation
  • Well-developed organisational and time management skills
  • A bright and enthusiastic personality, can work well under pressure
  • A willingness to learn and progress in the role

Responsibilities will include:

  • Processing of customer orders through SAP
  • Assisting customers in relation to sales orders, delivery dates and stock availability
  • Monitoring and advising of stock shortages
  • Coordinating deliveries and stock allocations
  • Generating daily and weekly reports
  • Working closely with customers, account managers and the warehouse
  • Managing daily deadlines

To be considered please submit your application today, or for a confidential discussion please contact Amy on 03 9590 2219.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


data entry, order entry, edi, sap, customer service, admin, clerk, customer, service, officer, purchasing, procurement, supply chain, reception, administration, administrator, invoicing, purchase order, po, erp, crm, oracle, myob, call centre, pronto



educational requirements

Secondary School/High School