customer service in North Sydney

posted
contact
ellie perkins, randstad
job type
temporary
salary
AU$ 30.00 - AU$ 34.00 per hour

job details

posted
location
north sydney, new south wales
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
AU$ 30.00 - AU$ 34.00 per hour
experience
1 year
reference number
90M0438636_1613605404
contact
ellie perkins, randstad
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job description

  • Work life balance - work 9am - 5pm
  • Join an inclusive and high performing team
  • North Sydney location, close to shops and public transport

Your New Company

You will join an international Credit Reporting company located in North Sydney, renowned for their superior customer service, tailored service offerings and incredible work culture. They are the 3rd largest Credit Reporting company in the world and are looking to expand their Australian presence.

Your New Role

As the Customer Care / Disputes Resolution Specialist, you will be responsible for the effective management of the disputes process regarding customer credit information. This is 4 month temporary role with the possibility of extension for the right person.

Your Main Responsibilities

  • Receive customer correction requests regarding their credit
  • Record, investigate and respond to disputes within set time frames
  • Ensure acting within legislation for each request
  • Update system with the accurate information for each request
  • Provide a high level of customer service at all times

The Benefits

  • Work life balance on offer - work 9am - 5pm
  • Desirable hourly rate of $30-34 per hour + super
  • Chance to work for a multinational Credit Reporting business
  • Opportunity for ongoing work
  • Work with an inclusive and supportive team
  • Grow your skill set with continuous training and development
  • Close to public transport in North Sydney

About You

  • Have previous experience in corrections, collections, complaints or dispute resolution
  • Experience working with Credit
  • Have impeccable written and verbal skills

If you are looking for a new career move and this sounds like a role for you, please APPLY NOW. For any queries please email michelle.hard@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, collections, customer care, debt collecting, debt collector, debt, complaints, disputes, credit, correction

qualification

Customer Service experience

educational requirements

Primary School/Junior High