Your New Company
Join a world-famous medical device company located in Macquarie Park. This business is renowned for supplying innovative products in the healthcare sector, impacting millions globally. With a supportive and encouraging work environment that fosters a proactive mindset, they are in search of a self-driven individual ready to make a difference.
Your New Role
As the Customer Service Specialist, you will be responsible for providing a high level of customer service to existing clientele in regards to their orders. You will be reporting directly to the Customer Service Manager who is renowned within the business as a supportive and hardworking mentor, whilst working alongside a successful and cooperative team.
Your main responsibilities will include:
- Answering enquiries in regards to company products
- Educating customers on best products available
- Processing and managing customer orders in SAP
- Managing the return of products when required
- Updating customer details in the SAP system
- General data entry as required
About You
- Customer Service, Order Processing, Order Management, Order Entry or Loan Kit experience
- SAP, Oracle, JDE or ERP experience (desirable)
- Medical Device, Medical Technology, Pharmaceutical or Healthcare experience (desirable)
- A 'can-do' attitude and willingness to learn
- Intermediate MS Office skills
Benefits to You
- Amazing employee benefits - additional leave and office lunches
- Flexible work options
- Work from home options
- Based locally in Macquarie Park
- Excellent leadership, on-going support and development
- Long-term career opportunities
- Free on-site parking available
This is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Nia.Williams@randstad.com.au.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
