customer service in Macquarie Park

posted
contact
nadine noaman, randstad
job type
permanent
salary
AU$ 52,000 - AU$ 58,000 per year

job details

posted
location
macquarie park, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 52,000 - AU$ 58,000 per year
reference number
90M0396060_1571281158
contact
nadine noaman, randstad
Apply with

job description

The Company

Join the global leader in lighting based in their beautiful North Ryde office. This is an exclusive opportunity to join a cohesive team, led by a supportive and flexible manager who is highly regarded within the business.

The Role

This is a fantastic opportunity for an enthusiastic, customer-centric individual to grow their career within a leading organisation. This is a varied role in a well-established team, providing professional customer support to key clients. Duties include:

  • Answer high volume inbound calls in a timely and professional manner
  • Process sales orders using ERP system (SAP)
  • Respond to email inquiries regarding products and services
  • Coordinate deliveries and communicate with third-party logistics for delivery updates
  • Build and maintain strong relationships with key accounts

Benefits

You will be entitled to the following:

  • Immediate start, temp to perm opportunity
  • Thorough on the job training provided
  • Career progression opportunities eg. Management, Marketing, Sales, Logistics
  • Tennis court on site
  • Cafe on site
  • Free allocated parking on site

You

We are ideally seeking candidates with the following experience:

  • Previous customer service/call centre experience handling high volume calls
  • Previous administration or order processing experience
  • Proven track record of longevity in past roles
  • Strong work ethic and positive attitude

Next Steps

To apply, click "APPLY NOW" or email your resume to zoe.whalan@randstad.com.au. Alternatively, please call Zoe on 02 9859 3104 for a confidential conversation.

skills

Customer Service, Sales, Inbound, Outbound, Support, Order Processing, orders, deliveries, Process orders, SAP, ERP, Escalations, Logistics

qualification

None

educational requirements

Secondary School/High School