customer service in Macquarie Park

posted
contact
nadine noaman, randstad
job type
permanent
salary
AU$ 52,000 - AU$ 62,000 per year
apply now

job details

posted
location
macquarie park, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 52,000 - AU$ 62,000 per year
reference number
90M0369593_1548200205
contact
nadine noaman, randstad
apply now
Apply with

job description

Your New Company

The leading-edge company that you will be working for is one of the largest FMCG companies in the world and is focused on supplying a superior customer experience. This company is well known for being a leader within the manufacturing industry and offers a fun and lively culture.

Your New Role

Your new role will involve providing support through exceptional customer service. Gain experience in assisting customers with all aspects of the ordering process. You will be directly reporting to a warm and supportive manager who is greatly admired by the team and broader company. Your role will be working alongside a large team supporting up to 30 orders per day. In such a dynamic environment , each day is different with flexible hours offering new challenges and experiences.

Your main responsibilities will include:

  • Processing customer orders
  • Assisting customers with concerns and proposing applicable solutions
  • Applying in-depth product knowledge to recommend and up sell
  • Liaising with the warehouse to ensure order are received and dispatched on time
  • Handling general enquiries in regards to orders

Your profile will demonstrate:

  • Proven experience in a customer service role
  • An ambition to learn and grow within the company
  • Excellent time management skills
  • Outstanding communication
  • Close attention to detail

Benefits to you:

  • Comprehensive training
  • Career progression
  • Work life balance and flexible working arrangements available
  • Salary: $52-62k plus super

Click 'Apply Now" to register your interest or call Nadine on 02 9859 3151 for a confidential conversation.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Sales and Service, Order processing, Order entry, admin, administration, Customer Escalations, Customer Resolutions, EDI, SAP, Logistics, Supply Chain, Pharma

qualification

Bachelor degree or equivalent

educational requirements

Bachelor Degree