customer service in Liverpool

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job details

posted
location
liverpool, new south wales
specialism
call centre & customer service
job type
contract
salary
AU$ 30.00 - AU$ 33.00 per hour
reference number
90M0326714_1523433059
contact
rawan shakhtour, randstad
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job description

Your new role

The Client Service Officer will be responding to inbound calls from residents in the Liverpool location and liasing with internal and external stakeholders. You will be working on a 3 month contract with potential extension granted for the right candidate. Full time hours working on a Monday - Friday fixed roster.

What you'll need to succeed

To succeed in this role you will have recognised call centre experience in a high volume modality. You will work well under pressure and have exceptional communication. You will understand that there is a time and place for everything and will use language accordingly to reflect messages in both written and verbal mode in a professional manner. You will have good comprehension skills and can communicate with different people from all walks of life. Your ability to learn new systems will be strong and adapting to change will not affect your performance. Local government experience would be highly regarded for this position.

What you'll get in return

You will get experience working with a local government organisation with consistent full time hours. Potential of contract extension based on performance. Working in the heart of Liverpool only 5 minutes from the train station and parking readily available.

What you need to do now

If you're interested in this role, please forward your updated CV with a cover letter outlining why you would make a great candidate for this position to Rawan Shakhtour at rawan.shakhtour@randstad.com.au - Succesful candidates will receive a call and be invited to interview for this position.



skills

Trim, Call centre experience, Good communication

qualification

Nil

educational requirements

Secondary School/High School