customer service in Dubbo

posted
contact
kirsty burton, randstad
job type
contract
salary
AU$ 28.00 - AU$ 29.00 per hour

job details

posted
location
dubbo, new south wales
specialism
call centre & customer service
job type
contract
working hours
Full-Time
salary
AU$ 28.00 - AU$ 29.00 per hour
reference number
90M0425921_1600317575
contact
kirsty burton, randstad
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job description

Customer Service

Fantastic opportunity to work within the government sector as a customer service and administration specialist.

  • 13 week contract, possibility of extension
  • Based in Dubbo
  • $28.46 per hour + super

The Role

Are you looking to work for government? This is an opportunity for an experienced customer service representative to work within an accounts team for Ambulance NSW. Your job title will be Revenue Clerk and you will be responsible for receiving and responding to phone enquiries regarding ambulance transports along with checking data to ensure the details recorded are correct.

This role is working 35 hours a week, Monday – Friday.

Your responsibilities as a Revenue Clerk will include:

  • Answering inbound calls
  • Ensure all information is obtained and recorded
  • Preparation, data entry and allocation of ledger journals
  • Process cash receipts, cheques and credit card payments
  • File documentation
  • Process correction invoices, journals and banking documentation

The candidate

You as an experienced person working in customer service will be able to demonstrate the following:

  • Experience working towards KPIs
  • Experience answering calls from customers will be highly regarded
  • Great customer service and communication skills
  • Great problem solving skills and decision making ability

The Benefits

Randstad is the second largest HR and recruitment services company in the world and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this role, we will offer you a competitive hourly rate and support right throughout your assignment.

If you posses the above skills and attributes, then click apply now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, admin, call centre, call center, administration, government, state government, dubbo

qualification

None

educational requirements

Secondary School/High School