customer service.

Temporary view to Permanent | Wetherill Park Mon - Fri 8:30am-5pm | Parking availableUp to $28.36 p/hour + super | Multiple positionsThe Company:An industry leading building company is looking for self motivated, committed and experienced Customer Service Administrators to join their growing and high-performing team in Wetherill Park. This office-based opportunity is a great step to start your professional career in the corporate world.Key responsibilities:Provide exceptional and prompt customer service via phone and emailAssist with processing claims and ad-hoc data entry dutiesAction and escalate certain queries to the appropriate teamBuild strong relationships with internal stakeholdersCall customers to make assessor appointmentsMaintain and update records on the system The Candidate:Be self-motivated and possess a positive can-do attitudeStrong and professional verbal and written communication skillsAble to work under pressure in a fast-paced environmentProven experience in an office-based environment is preferredMust be a quick learner, flexible, committed and reliable Hospitality and Retail experience will be considered The Benefits:Stable and secure position, opportunity to become permanentCompetitive hourly rateOnsite parking available Chance to gain experience and work for a leading organisation Being a contractor with Randstad gives you access to great benefits from dayDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas A free Employee Assistance Program offers you and your family supportPrompt weekly payments, we offer three pay runs a week!To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your New RoleAustralia's leading Telco company is seeking multiple permanent Customer Service representatives to join their vibrant team in Macquarie Park. You will be reporting into the Customer Service Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls with a high level of customer serviceManaging interactions within service, sales, financial services and basic technical supportHandling complaints and providing appropriate timely solutionsProviding options and discussing the benefits of products and services (up-selling)Effectively engaging with customers via digital platforms and voiceGeneral administration as requiredThe BenefitsIncredible on-boarding and training programCareer progression opportunitiesDiscounts on products and servicesCompetitive salary with OTE of $83k per year Work with a supportive and inclusive teamBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service experience, either in a Call Centre, Hospitality or RetailPoses strong verbal and written communication skillsGrasps new concepts quickly and efficientlyStrong interpersonal skills including an ability to empathise with peopleAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW or email your resume to daisy.connah@randstad.com.au and we’ll be in touch. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to accelerate your customer service skills working in an office environment? This Customer Service role will initially start as a temporary contract, with the possibility to go permanent. Working for a well established and successful organisation within the Building industry, this role will see you dealing with customers every day both via phone and email. It will see you working as part of a team, where you will be offered training and also have the opportunity to grow and progress your career. The Benefits Work for a leading organisation that will provide you with the opportunity to develop your career and customer service skills. With an immediate start you will also benefit from: On-site parking Supportive team culture Competitive hourly rate up to $28.36 p/hour + superThe RoleAs a Customer Service Representative, you will be providing exceptional service to your customers. Your role will have variety and a typical day will involve:Assisting customers over the phone and via emailWorking as part of a team to help ensure customer satisfactionManagement of inhouse computer systemsEnsuring you follow up and manage customer outcomes to ensure the best experience What you will needYou will be someone who loves speaking to customers to offer a great experience and will also have excellent attention to detail. Our client is ideally looking for someone with 1-2 years experience in customer service. You will be: Able to demonstrate customer service experience in an office environment, ideally 1 year minimumSelf motivated, with the ability to multitaskStrong and professional verbal and written communication skillsAvailable to work Monday to Friday, 8:30am to 5pm.Next stepsIf you are ready to apply for this Customer Service opportunity, please select “Apply Now”. Have a question before applying? Please contact Miriana Yousif on 02 9615 5307 or Miriana.yousif@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.