customer service in Alexandria

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job details

posted
location
alexandria, new south wales
specialism
call centre & customer service
job type
permanent
reference number
90M0335553_1531526409
contact
megan watson, randstad
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job description

Amazing opporunity to join a reputable company within a customer service role based in Alexandria. Opportunity to manage high volume of inbound calls from customers and clients for a variety of consumers, vehicle and household products.

This role will include assisting customers with enquiries including problem solving and high level customer service. You will have full training provided. You will work stable weekday hours on a rotating roster with opportunities for over time on Saturday and Sunday.

Your new role:

  • Customer service with inbound, sales and influencing others
  • Responding to customer/client enquiries, quotes and finalising sales
  • Ability to work within a team
  • Organising repairs for consumers, vehicle and household products

Your skills and experience:

  • Experience in sales and influencing others
  • Experience in meeting defined KPIs
  • High level of customer experience
  • Previous service experience in a call centre is highly regarded

Your benefits:

  • Daily breakfast provided
  • Training provided
  • Inbound Customer service

If you are interested in this role please APPLY or contact Megan on megan.watson@randstad.com.au or 02 8215 1067

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service , Call centre, sales

qualification

previous customer service experience

educational requirements

Secondary School/High School