customer service & tech support consultants in Brisbane CBD

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job details

posted
location
brisbane cbd, queensland
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0350236_1537410552
contact
rachael de vault, randstad
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job description

If you've been looking to step out of retail or hospitality into customer service for a while then this is your lucky break! This global organisation is currently looking for enthusiastic and customer-focussed individuals looking to start their career in the corporate world. In this role, you will have access to full training and development plus ongoing support and the opportunity to work with a global tech giant! If you’re tech-savvy, keen to learn and looking for that opportunity to prove yourself then this is it!

We are looking for dedicated, enthusiastic and experienced individuals who excel in providing superior customer service. You will be required to troubleshoot and answer technical enquiries on various products such as phones, laptops, tablets and computers.


The role:

  • Full time position 38 hours per week – opportunity for overtime!
  • Rotating roster from 8am - 11pm, Monday to Sunday (including public holidays)
  • Up to $42,000 plus super ($21.20 per hour + penalties)
  • Answer technical enquiries and determine the customer’s issue through the use of troubleshooting techniques.
  • Provide high level customer service by promoting related products and services
  • Working in a large contact centre
  • Working through multiple screens to update information
  • 12 month contract with possible extension
  • Start date 22nd October – Multiple positions available


** Must have full working rights**

The benefits:

  • Fantastic team culture - if you like a fun and friendly team environment then this is the role for you!
  • Full training provided
  • On-going support and development
  • Opportunity to progress your career
  • Corporate games (who has the cutest pet?), fun team building activities and gives away rewarding incentive prizes such as a new phone or tablet.
  • There is always something new to enjoy whether it be a slushie machine, games machine or fun raffle prizes to win.

** National police and background check is required for all applicants **

If the above sounds like you, we want to talk to you! This opportunity is available immediately so Apply NOW.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

call centre

qualification

not applicable

educational requirements

Secondary School/High School