customer service retention specialist in Macquarie Park

sandra sadaka, randstad
job type
AU$ 58,000 per year
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job details

macquarie park, new south wales
call centre & customer service
job type
working hours
AU$ 58,000 per year
reference number
sandra sadaka, randstad
apply now
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job description

  • Fast track your finance career in the auto-motive industry
  • Permanent retention role with a leading organization in auto-finance
  • Modern offices in Macquarie Park

Manage Guest contact and appointment setting to drive repeat purchase and retention within a high performing team and company.

Your new company

Work alongside other Guest Retention Representatives to improve the Guest experience and expectations. Your wider team is responsible for managing and servicing customer solutions. Your new company prides itself on service delivery fostering a culture of ownership, accountability, respect and ongoing improvement.

Your new role

  • Retain customers through direct contact and appointment setting
  • Liaise with sales development managers, dealers and other stakeholders
  • Engage in campaign creation and management through company databases
  • Conduct customer / guest research via company systems
  • Partake in monthly reporting and insights / observations to wider Retention team
  • Attend and actively participate in coaching, team meetings and company activities

Your skillset and experience

  • Previous retention and customer engagement experience is essential
  • Retention and service experience within fleets is preferable
  • Proficient communication skills and ability to perform in a fast paced environment

Your benefits

Shape your career within one of the leading auto-finance companies and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.

Your next step

To launch your career, click ‘apply now’ or contact Nayomi, Consultant on 8215 1037.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


retention, customer service, engagement, sales, fleet, car dealership


no qualifications required

educational requirements

Secondary School/High School