customer service representative in Sydney

posted
contact
courtney marshall, randstad
job type
contract
salary
AU$ 30.49 per hour

job details

posted
location
sydney, new south wales
specialism
administration & office support
job type
contract
working hours
Full-Time
salary
AU$ 30.49 per hour
reference number
90M0421731_1610493635
contact
courtney marshall, randstad
Apply with
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job description

  • Ongoing temporary assignment - immediate start
  • Onsite parking, 38 hours per week
  • Eastern Creek area

The Company:

Leading transport organisation with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a busy team.

Position

You will provide exceptional customer service to key clients and to contribute to the operation of all divisions within the company.

  • Process customer orders into SAP
  • Provide high quality and exceptional customer service
  • Accurate process credits and return
  • Action customer correspondence
  • Provide updates and information relating to deliveries
  • Data entry into systems
  • Follow up on orders and liaise with freight regarding deliveries
  • Liaise with internal and external stakeholders
  • Weekly and monthly reporting using MS Excel

Candidate

  • Experienced using SAP for order entry is a must
  • Proven experience in a similar customer service role
  • Strong attention to detail, able to work in a busy environment
  • Have the ability to build rapport with stakeholders
  • Experience working within Transport or similar industry preferred
  • Demonstrate exceptional interpersonal skills
  • Intermediate skills in Microsoft office

The Benefits

  • Onsite Parking
  • Highly competitive hourly rate
  • Immediate start on offer
  • Friendly, supportive team and manager


To apply, submit your resume or for a confidential discussion please contact Courtney Marshall on courtney.marshall@randstad.com.au or on (02) 9615 5368.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, SAP, Order Entry, Admin, Administration, SAP Admin, Customer Service Representative

qualification

n/a

educational requirements

Secondary School/High School