customer service representative in Sydney

posted
contact
stephie mormanis, randstad
job type
permanent

job details

posted
location
sydney, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0425634_1605848163
contact
stephie mormanis, randstad
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job description

Your New Company:

This is an exclusive opportunity to join a dental technology company who have recently tripled their revenue. Reporting into an inspiring and supportive Customer Success Manager, you can expect a close knit and dynamic environment from the minute you arrive.

Your New Role:

As a Customer Service Representative, you will work alongside the customer success team and provide direct support to the sales representatives nationwide. You will provide an extensive level of customer support and account management to existing clients, as well as develop new relationships in order to grow the business.

  • Provide professional customer service to clients and customers
  • Build and maintain positive partnerships with internal and external stakeholders
  • Generate leads using CRM to win new business
  • Provide product knowledge, training and troubleshooting support to customers and clients

The Benefits:

This is an exciting permanent opportunity with all of the perks...

  • Lucrative quarterly incentives
  • Detailed training provided and ongoing support
  • Motivating and close-knit team
  • Parking on site and close to public transport
  • Flexible working arrangements after the initial training period

About You:

To be successful you should demonstrate:

  • Previous customer service, telesales, account management or related experience
  • Industry specific experience within dental or orthodontics is highly regarded
  • Proficient user of Microsoft Suite
  • Bachelor's Degree highly regarded
  • Tech savvy and the ability to problem solve
  • Ability to identify issues and opportunities
  • Demonstrate a proactive and initiative work approach

Next steps:

To register your interest click “APPLY NOW” or email your resume to stephie.mormanis@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

telesales, lead generation, client, customer service, customer success, sales, account management, inbound, outbound, inside sales, telemarketing, troubleshooting, training, dental, orthodontics, oral, technology, zendesk, microsoft suite

qualification

None

educational requirements

Secondary School/High School