customer service representative in Sydney CBD

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job details

posted
location
sydney cbd, new south wales
specialism
call centre & customer service
job type
permanent
salary
AU$ 60,000 - AU$ 65,000 per year
reference number
90M0281373_1526272898
contact
claire anne murphy, randstad
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job description

About the role:

Join this globally recognised organisation that will take your career to new heights. The successful candidate must have previous customer service and administrative experience in an office environment and be able to professionally assist customers in a timely fashion via, phone and email. You will be working in a busy and fast paced environment and will need to possess a great attitude and willingness to learn.

If you believe you have exceptional customer service skills, have strong communication skills, great attention to detail and genuinely take pride in your work this could be a great opportunity for you.

In this role you will be:
• Handling phone & email enquiries from internal & external stakeholders
• Reviewing and submitting reports in a timely manner
• Trying to secure returning as well as new customers to the business
• Accurately updating the job progress notes in the internal database
• Provide additional administrative support where needed

This role would suit you if you have:
• Strong communication and customer service skills
• Ability to work autonomously
• Excellent time management skills
• Accurate data entry and typing skills
• A good eye for detail
• The ability to multi-task and prioritise workloads
• The willingness to be adaptable and just get stuck in and get on with the day

Why you should apply:
You will have the opportunity to work in a globally recognised property services company. If you are a passionate and dedicated customer service professional administrator with a 'can do attitude' don't miss out on this opportunity to start your career, apply now.

This role is to start as soon as possible and we will begin interviewing immediately. To apply online, please click on the appropriate link. Alternatively, please contact Claire-Anne on 02 8215 1070.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

facilities admin, customer service, client services, customer service representative, inbound customer service,

qualification

High School

educational requirements

Secondary School/High School