customer service representative in Newcastle

posted
contact
elyse connor, randstad
job type
contract
salary
AU$ 30.00 - AU$ 45.00 per hour

job details

posted
location
newcastle, new south wales
specialism
call centre & customer service
job type
contract
working hours
Full-Time
salary
AU$ 30.00 - AU$ 45.00 per hour
experience
1 year
reference number
90M0415803_1602052228
contact
elyse connor, randstad
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job description

Randstad is supporting a Reputable State Government Organisation to recruit multiple Customer Service opportunities. These roles are based in Newcastle CBD initially for training (3-4 weeks) and following this, you have the option to work remotely at home.

The role

You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties to contribute to the operations of the business unit. The contract start date is 19th October through to mid January.

Contractors will be required to work on a 24/7 rotating roster, Monday - Sunday.

To be successful in the role

  • Minimum 2 years of consistent experience in a high volume Customer Service environment where administration is incorporated in your role
  • Excellent organisational skills with the ability to manage time effectively
  • Ability to communicate professionally at all levels and show understanding and empathy
  • Initiative and confidence to tackle any task given to you with the ability to de escalate matters
  • Strong computer literacy skills

Sounds like you? This is a very sought after and exciting opportunity to shine in delivering exceptional customer service. Please APPLY TODAY by clicking the 'Apply' button.

Due to a large number of applications, only suitable candidates will be contacted for a phone interview.

For any further questions please contact Elyse at elyse.connor@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service call cantre contact centre collections

qualification

no quals

educational requirements

Primary School/Junior High