customer service representative in Newcastle

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job details

newcastle, new south wales
call centre & customer service
job type
working hours
reference number
elyse connor, randstad
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job description

    • Join the Energy Services sector mid November for 6 months full time - $29/hr + Super
    • Convenient Wallsend contact centre with free parking
    • Gain professional experience delivering top tier customer service


    Randstad are sourcing talented, tech savvy Customer Service Representatives to join the Ausgrid customer service team in their Wallsend contact centre. Success in this role means effectively managing communication to customers both residential and business across metropolitan and regional areas when in need, ensuring information is delivered effectively and in good time.

    About You

    You have demonstrated experience in a fast paced environment, ideally having recent exposure within a contact centre or a similar setting. You are a people person and truly enjoy phone based customer interactions. Tackling tough conversations is your thing and thrive on solving problems.

    You’re agile and adaptable, and navigating between multiple applications while learning new processes is no problem to you. Striving to improve everyday and succeed in your role comes naturally to you!

    You are available to attend an assessment centre on Thursday 25th October for a start 13th November.

    What You’ll Get

    You’ll have a motivating team to train and support you along your journey, dedicated Team Leaders and an amazing, knowledgeable support network.

    Achieve the work life balance you’ve been looking for with this customer service role offering consistent rostered working hours and a competitive hourly rate.

    Now what?

    If you are ready to join Ausgrid and extend your customer service portfolio don’t hold back,


    Applicants will be required to complete online skills testing and only the suitable candidates who meet the selection criteria will be contacted by Randstad. Good luck!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service, randstad, inbound, call centre


No qualifications

educational requirements

Primary School/Junior High