customer service representative in Newcastle

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job details

newcastle, new south wales
call centre & customer service
job type
AU$ 28.11 per hour
reference number
elyse connor, randstad
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job description

Your new role

When you start n this role you will be trained, coached and supported to become an exceptional Customer Service Representative. You will pride yourself on engaging customers on every call, excellent service delivery is a given and professionalism a must.

About you

Energetic, solutions focussed and you enjoy engaging with people over the phone. You consider yourself computer literate and are keen to learn new systems, policies and procedures.

You are able to work Monday to Friday shifts rostered between 3pm - 7pm, have no leave in your first 3 months, and are available to attend an assessment centre Tuesday 24th April for a 2nd May start. You must be available to attend full time training for 3-4 weeks.

Your new organisation

Winning multiple government contracts due to their success this year, Service NSW delivers outstanding customer service to the public everyday. Spearheading innovation and better ways to serve the NSW public, this organisation aims to ensure passion and genuine care is at the heart of everything they do and the best outcome is achieved with every customer contact.

What you’ll get

The chance to work in a team work orientated culture which invests in its people and encourages an inclusive workplace. Many careers at Service NSW have started with a similar opportunity. Perfecting your customer service skills while you make friends and leave work smiling, knowing you’re part of an industry leading organisation.

Where to from here?

This is a fantastic opportunity to start in a new role on 2nd May so click ‘apply now’ to be considered. For more information please contact Randstad on (02) 4032 7350 for a confidential discussion. Applications start being progressed today - don’t miss out!


Customer Service


No Qualifications

educational requirements

Secondary School/High School