customer service representative in Bedford Park

posted
contact
sarah jane turner, randstad
job type
permanent

job details

posted
location
bedford park, south australia
specialism
administration & office support
job type
permanent
working hours
Full-Time
reference number
90M0426600_1602559659
contact
sarah jane turner, randstad
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job description

Randstad are currently seeking career minded Customer service professionals to join one of Australia’s largest banks within their Contact Centre at Bedford Park.

We are not only looking for Call Centre applicants but also office all rounders, receptionists, travel agents, switchboard operators and similar, use your transferable skills in a new industry.

The main core of this role is to provide excellent customer service satisfaction to existing and prospective customers, employers and financial advisers regarding products and services. You will be working in a dynamic and high-volume environment within a culture and working environment unlike any other.

Tasks include, but are not limited to:

  • Manage inquiries for existing customers
  • Deepen and retain customer relationships through retention of customers
  • Act with urgency and respond to customer inquiries or requests immediately
  • Always look for new opportunities to delight our customers
  • Contributing to the development and continuous improvement of customer experience

The ideal candidate will have:

  • Strong background in Call Centre or experience handling a high volume of calls
  • Possess strong communication skills
  • Proven examples of strong customer focus and dispute resolution
  • Have capability to assist customers in a timely and efficient manner
  • Undertake administrative duties as required

Benefits:

  • Enjoy the convenience of working close to home at Bedford Park and nearby public transport
  • An exciting opportunity to work within one Australia’s largest banking institutes
  • This organisation offers extensive and thorough training programs which aid staff learning and development
  • Great pay rate of $32.03 P/H with overtime on offer

Why choose Randstad

Working as a contractor with Randstad comes with many benefits including:

  • Discounts at retailers like David Jones, Myer, JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
  • A free Employee Assistance Program offers you and your family support
  • Access to your payslips at the click of a button via our MyRandstad App
  • Weekly pay, we offer three pay runs a week to ensure you are paid on time

Applications:

Interviews will commence 12th October 2020 with roles commencing mid November.

If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click 'Apply' now.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, good communication, good computer skills

qualification

Nil

educational requirements

Secondary School/High School