customer service representative in Australia

posted
contact
sarah jane zevenbergen, randstad
job type
temporary
apply now

job details

posted
location
australia
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0378698_1552052634
contact
sarah jane zevenbergen, randstad
apply now
Apply with

job description

You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.

It is critical you interact in a warm, polite and highly articulate manner, operate with energy and organizational skills to work in a busy call centre role whilst remaining focused and in control.


Duties:

* Phone call management
* Booking and coordination
* Record management and data entry
* Invoice processing
* Managing Outlook emails
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* General administration duties ie: archiving, filing

Required Skills:

* Energetic, Proactive, Self-managed and organised
* Prior experience in a call centre covering above duties
* Flexibility in approach to tasks
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Professional outlook and appearance
* Excellent work ethic

The Benefits:
* Training and Development will be provided
* Great team environments
* You'll be 100% backed by an enthusiastic team

Applications:


If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click 'Apply' now. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, good communication, good computer skills

qualification

Nil

educational requirements

Secondary School/High School