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customer service representative in Adelaide

posted
contact
tejal chhanabhai, randstad
job type
contract
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job details

posted
location
adelaide, south australia
specialism
call centre & customer service
job type
contract
working hours
Full-Time
reference number
90M0429729_1609741984
contact
tejal chhanabhai, randstad
apply now
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job description

New Year, New Job!!! Two exciting roles offering work life balance!!!

You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.


Duties:

* Phone call management
* Handle a high volume of calls in a timely manner
*Resolve customer disputes
* Record management and data entry
* Managing Outlook emails
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* General administration duties ie: archiving, filing


Required Skills:

* Prior experience in a call centre environment
* Energetic, Proactive, Self-managed and organised
* Flexibility in approach to tasks
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Professional outlook and appearance
* Excellent work ethic


How to apply:

If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and click 'Apply' now. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Inbound Calls, Administration Duties

qualification

Call Centre Experience

educational requirements

College/Pre-University