customer service representative - macquarie park in Macquarie Park

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job details

posted
location
macquarie park, new south wales
job category
Customer Service & Call Center
job type
permanent
salary
AU$ 53,000 - AU$ 58,000 per year
reference number
90M0327437_1514341564
contact
amelia graham, randstad
apply now

job description

Customer Service Representative - Macquarie Park

  • Full time permanent position
  • Based in Macquarie Park
  • Close to shopping, restaurant and cafe precinct

About the Company

A global leader in the medical devices sector specialising in wound care and surgical, our client has modern offices located within walking distance of shopping and cafe precinct.

Duties

  • Be the first point of contact for incoming phone and email client queries
  • Liaise with supply chain and logistics partners to ensure client expectations are met
  • Maintain positive and proactive client relationships, and communicate information with sales team
  • Process client orders accurately, while providing the highest level of customer service
  • Proactively work to improve processes to increase client satisfaction

Skills and Experience

  • Minimum 2 years experience in a Customer Service or order processing role
  • Knowledge of SAP, JDE or similar ERP system desirable
  • Experience within the medical device, pharmaceutical or FMCG sector

Benefits

  • Generous bonus structure of 5%
  • Modern offices with on-site gym
  • Supportive work environment, with opportunity to move into team leader role

This role is to begin immediately and we are interviewing now. Please click on the appropriate link to apply or contact Amelia Graham on 02 8215 1069 for a confidential discussion.

Only short listed applicants will be contacted.