About this companyMy client is an international luxury motor vehicle company. Currently looking at expanding the business and filling some customer service roles for an immediate start at their Mulgrave, VIC office. About your new roleThis team is responsible for continuously improving the quality of their customers’ experience by providing excellent customer service and support for customers. You will have specialist knowledge of products and services and be able to provide after sales service. Some of your key responsibilitiesProviding exceptional customer serviceInbound calls dealing with recalls, finance, specialist knowledge of products, etc.Supporting the sales and management team with customer inquiries What you will need to succeed in this roleClear and strong communication skills - written and verbalCustomer service experience is essentialAutomotive industry experience will be highly regardedCall centre experience will be highly regarded The successful candidate will be supporting the customer service team and will be expected to demonstrate industry knowledge, a strong customer focus and have a proactive outlook. To applyPlease apply directly by clicking apply now and submitting your resume in word format.If you have any questions please contact Kathy Zhai at firstname.lastname@example.org.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.