customer service | part-time in Rydalmere

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job details

posted
location
rydalmere, new south wales
specialism
administration & office support
job type
permanent
working hours
Part-Time
salary
au$ 3,300 - au$ 33,000 per year
reference number
90M0336184_1538699496
contact
maralen nehme, randstad
phone
0296155365
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job description

Your new company:

You will join a leading service provider located nearby to Rydalmere in a tech savvy and vibrant corporate office setting. The company is a well recognised iconic Australian brand name and market leader in their field. Your new team are highly skilled, flexible and engaged members. This team also presents levels of progression for those seeking extra duties or expansion of their roles down the track. The set up of the Customer Care team is incredibly impressive where the overall mission is to provide customers with a smart and agile support service when they call in, servicing Australia on a national level. This role is part time hours for a fixed term contract of one year, with potential to extend beyond that. 3 days per week, either Monday - Wednesday or Wednesday to Friday 9am - 5pm.

Your new role:

  • Being the primary contact with with the customer business delivering solutions and support.
  • Assisting customers in onboarding, retention and problem solving.
  • Maintain current knowledge of brands, products and services.
  • Assist other areas of the business with special projects and support teamwork.
  • Communicate and coordinate with internal departments by following up of customer interactions.

Your profile:

  • Recent proven experience in a customer service role will be highly regarded.
  • Ability to effectively communicate both in oral and written form.
  • Sound skills in problem solving and troubleshooting.
  • Self-motivated and able to work under pressure.

Benefits to you:

  • Permanent role with hourly pay rate where you can earn plenty of overtime.
  • Above market salary $55k + super pro rata ($33K), working standard business hours 3 days per week.
  • Unlimited career growth opportunities across various business units.
  • Central location, walking distance to cafes and shops.
  • Buzzing environment where no two days are the same.

For any additional information please contact Courtney Marshall on 9615 5368 or courtney.marshall@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service / Administration

qualification

None

educational requirements

Secondary School/High School