A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills.
- Full time hours
- Shifts vary between Monday - Sunday
- Hours vary between 7:00am to midnight
- Flexibility needed to commit to this rotating roster
Your duties will include
- Providing high level of customer service to incoming calls/email queries
- Appointing and providing resolutions for the customer queries
- Support and build strong relationships with customers via phone and email
- Assist and educate customers through your expertise and knowledge
The ideal candidate will:
- Demonstrate experience in a customer service (contact centre or face-to-face role)
- Flexible availability between mon-sun
- Possess strong communication skills
- Have capability to assist customers in a timely and efficient manner
- Possess high degree of attention to detail and accuracy
If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background....