customer service officer in South Eastern Suburbs Melbourne

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job details

posted
location
south eastern suburbs melbourne, victoria
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
au$ 25.50 - au$ 29.00 per hour
reference number
90M0356663_1535074492
contact
jasmine nuredin, randstad
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job description

Randstad are currently seeking experienced Customer Service Officers who are looking for either temporary or permanent opportunities.

Daily responsibilities & duties include:

  • Answering Inbound calls using a dialler system in a professional and timely manner
  • Processing all customer enquiries and orders in accordance with their requirements
  • Fast and accurate order entry of orders received
  • Demonstrate high level product knowledge and technical expertise
  • Maintaining data integrity and compliance with internal standards and policies
  • Build customer and business relationships over the phone
  • Contribute new ideas and process improvement

What we are looking for:

  • A motivated individual with a strong background in customer service & administration/order entry
  • Experience working in manufacturing and logistics office environment preferred but not essential
  • Ability to understand the technical needs and orders of our customers
  • Excellent verbal and written communication
  • Ability to build strong working relationships, ensuring both our internal and external customers receive a high quality service that exceeds expectations
  • Ability to prioritise time management
  • High attention to detail is a must

If you are ready for this exciting opportunity, hit the APPLY button now! Alternatively please submit your CV to jasmine.nuredin@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service Officer

qualification

Nil

educational requirements

Secondary School/High School