customer service officer in Rhodes

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job details

posted
location
rhodes, new south wales
job category
banking & financial services
job type
permanent
reference number
90M0324826_1517981830
contact
louise fraser, randstad
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job description

About the organisation:

Our client is an employer of choice within the banking and financial services industry. They lead in administration solutions for a wide range of banking and financial institutions and are looking for a number of professionals to join their growing team as a customer service consultant. We currently have multiple permanent opportunities to start immediately in a convenient location close to public transport in Rhodes.

About the role:

This is an excellent opportunity to take your experience in dealing with customers to the next level, and build a career with the organisation at the forefront of the industry.

As a customer service consultant you will be the first point of contact for members and employers for a range of superannuation products. Build on your communication skills through developing strong and effective relationships.

Selection criteria:

You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. Provide customers with optimal customer service including quality and timely decisions.

  • 1-3 years contact centre experience
  • Strong customer service capabilities
  • Ideally have worked within the banking and financial services industry
  • Have sound technical capabilities
  • Have a “can do attitude” and strong work ethic
  • Be a team player

Benefits of the role:

  • Strong supportive team environment
  • Thorough training and coaching provided
  • Career progression
  • Competitive salary
  • Rotating roster
  • Permanent opportunities before Christmas

To apply online, please click on the appropriate link. Alternatively, please contact Louise

Fraser on 02 8215 1022. Please note only successful applicants will be contacted.



skills

Customer Service

qualification

Customer Service