customer service officer in Mulgrave

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job details

mulgrave, victoria
call centre & customer service
job type
AU$ 45,000 - AU$ 60,000 per year
reference number
ayesha din, randstad
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job description

Customer Service Officer -South Eastern Suburbs

Randstad are curently looking for professional customer service officers to join our clients on a temporary or permanent basis.

We are currently recruiting for multiple exciting opportunities!

Daily responsibilities & duties include:

  • Answering Inbound calls using a dialler system in a professional and timely manner
  • Processing all customer enquiries and orders in accordance with their requirements
  • Fast and accurate order entry of orders received
  • Demonstrate high level product knowledge and technical expertise
  • Maintaining data integrity and compliance with internal standards and policies
  • Build customer and business relationships over the phone
  • Contribute new ideas and process improvement

What we are looking for:

  • A motivated individual with a strong background in customer service & administration/order entry
  • Experience working in manufacturing or construction office environment preferred but not essential
  • Ability to understand the technical needs and orders of our customers
  • Excellent verbal and written communication
  • Ability to build strong working relationships, ensuring both our internal and external customers receive a high quality service that exceeds expectations
  • Ability to prioritise time management
  • High attention to detail is a must
  • Positive and 'Can Do" attitude

Apply now through the link or for a confidential discussion email



sales coordinator, customer service, sales, internal sales, call centre, order entry


professional customer service officers


Customer Service Officer

educational requirements

Secondary School/High School