Multiple Work from Home opportunites! Looking for work life balance than this could be the role for you. Randstad has partnered with Concentrix on an exciting new opportunity that allows experienced customer service specialists to work from home and provid tech support to customers. As a Customer Service officer you will be required to deliver exceptional customer service while representing a well known technology brand. If you are an experienced customer service specialist with a keen interest in modern technology and delivering high quality customer service please apply now. As this role is an immediate start you must be available for a virtual interview.Your responsibilitiesAnswering high volume inbound calls and strong communication skillsAssisting with customer inquiries and troubleshootingProviding exceptional customer serviceDelivering positive results and outcomesAbout you Strong attention to detail and accuracyAbility to navigate technology and utilise various platformsPrevious experience in a customer service roleAbility to work autonomouslyMust have previous experience working towards KPI’s or TargetsMust be available to work on a rotating roster Monday - SundayExcellent communication skills - both written and verbalEssential to be successful Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your Speed: https://www.speedtest.net/Must have a private/secure and safe workspace available (e.g. spare room, office, etc.)Familiarity with iOS and/or macOS, or comparable technology, is preferred.What's in it for you This is an exciting opportunity for you to work alongside of a world-class leading technology brand. If you have a keen interest in technology and are looking for a role where you are able to progress within a large company this role is for you. This role is a Full-time 12-month contract with the opportunity for extension.Roster: Rotating roster between 8 am - 9 pm, Monday to SundayTraining: 4 weeks full-time online trainingBenefits: Attractive discounts on a wide range of products such as tech and whitegoodsWork from Home: This role will be work from home although there may be a requirement to work from the office from time to timeIT equipment will be provided to perform your role at homeAbility to visit our Brisbane CBD office when/if required i.e. to pick up equipmentHourly Rate: $22.78/hr plus super and penalty rates and monthly incentivesStart Date: August 2021If you are looking for an exciting new opportunity that allows you to utilise your customer service skills whilst delivering high end customer service alongside a well known technology company. This role is for you! Please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.