customer service officer in Australia

posted
contact
andrew sturman, randstad
job type
permanent
apply now

job details

posted
location
australia
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0375050_1551156939
contact
andrew sturman, randstad
apply now
Apply with

job description

Customer Service Officer

  • Renowned organisation
  • Fantastic career opportunity
  • Central location

The Company

A respected and established organisation in the financial sector, this organisation is currently looking to expand its team with an additional customer service officer. This company possesses an emphasis on retaining its employees and promoting internal growth.

Duties

  • Taking inbound calls
  • Diary management and administrative tasks
  • Collaborating with on site financial planners
  • Giving generalised financial advice to customers and when necessary organising appointments with the organisations financial planners
  • Demonstrate high level service as the first point of contact for customers
  • Ensure only factual is given to customers

Desired Experience

  • RG146 or willingness to obtain
  • Ability to multitask and work to a fast paced office environment
  • Excellent customer service and phone manner
  • Excellent time management skills
  • 2 years of proven experience working with customers
  • Friendly and approachable demeanour

The candidate will be offered

  • Attractive annual salary
  • Friendly and professional working environment
  • Full time, permanent employment
  • Internal direction for upward mobility

If this position sounds interesting to you please hit apply now! Only shortlisted candidates will be contacted. If you would like to have a confidential chat about this position, please contact Andy on Andrew.sturman@randstad.com.au or call on 02 6132 3822.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

RG146 | Customer Service | Financial Sector | Administration

qualification

Either previously obtained or willingness to acquire an RG146.

educational requirements

Secondary School/High School