customer service officer in Altona

posted
contact
bonita cauchi, randstad
job type
permanent
apply now

job details

posted
location
altona, victoria
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0377202_1552339218
contact
bonita cauchi, randstad
apply now
Apply with

job description

Our manufacturing based client is seeking an experienced Customer Service Officer to step into a newly created Customer Service role and it make their own!

This position will be based in a fast paced role with a dedicated and hardworking team. The candidate will need to be punctual, reliable, and hardworking and provide great customer service as the voice of the company.

You will have

  • Experience within the transport and logistics industry
  • Fast and accurate data entry skills
  • Excellent verbal and written communication skills
  • The ability to multi task & work under pressure
  • Reliability and commitment to the organisation
  • The ability to be organised and a great communicator
  • A friendly and proactive approach to the company that you are representing
  • The ability to work within a team environment
  • Computer savy

The Position will include

  • Providing account management & customer service
  • High volume calls
  • Liasing with freight companies and warehouse staff
  • Processing of orders
  • Dispatching and following up on deliveries
  • POD’s
  • Attending to customer enquiries
  • Data entry – alpha-numeric
  • Creating manifests
  • Consignment entry
  • Office All-rounder
  • Liasing with warehouse staff
  • Processing and tracking of orders
  • Filing, scanning & copying

You will have a forward thinking approach to customer service and will have a drive to work in a busy, fast-paced and challenging environment. As the face and voice of the company, you will be well presented with an outgoing yet professional & confident demeanor.

If you have any questions about this position or other positions throughout the transport industry within the north-west Victoria please contact Bonnie Cauchi - bonnie.cauchi@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

data entry, administration, processing, documents, call centre, customer service, administrator, transport, logistics, supply chain, manifesting, fleet, controller, fleet allocator

qualification

-

educational requirements

Secondary School/High School