customer service officer.

Randstad is looking for sales driven individuals to join a fun and energetic culture for a Customer Service Representative conveniently based in the Northern Suburbs You will be joining a successful team with a focus of providing excellent end to end customer experience. About you:Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming customer enquiries with outstanding customer serviceBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Friday 7 AM - 7PMMust be willing to obtain and pass a police clearanceMust be an AUSTRALIAN CITIZENNO COVID-19 VACCINATION REQUIRED In order to be considered, you will need to upload your resume in MS Word format addressed to Fareen Khan. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer Service opportunity to work within an established Government initiative within the Defence Force. Their focus is to assist the community with various inquiries in relation to clearances and applications. On offer is a long-term contract in the northern suburbs that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Hourly Pay Rates $30 - $32 per hour + superannuationStable Hours, work close to home in the Northern Suburbslong term contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking information on various government clearances.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skillsAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbsAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceAre you ready to secure your next customer service role? Please APPLY NOW or email Katie.Finch@Randstad.com.au. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.