Work from Home opportunities Randstad are currently recruiting multiple customer service representatives that are looking for the flexibility to work from home. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing exceptional experience to their clients and general public. About your new role As a customer service representative you will be making calls to the general public to assist those who have tested positive for Covid- 19. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. This position will need you to show high levels of empathy, to check in with those who may be struggling and need further assistance.Making outbound calls to the general public Update and maintain database recordsHandle customer data and information with confidentialityNavigating multiple database and platformsCasual assignment with view to extendWork from home You will be required to commit to 38 hours per week, on a rotating roster. The hours will span from 7am - 10pm - Monday to Sunday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and are empathetic and supportive towards each customer's unique situation.Unlimited Australian working rights Experience in a call centre / contact centre beneficialCommitment of a minimum of 3 months in this position An appropriate work from home set up - i.e suitable computer/device, and safe office environmentIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environment If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.