Do you enjoy working with customers and are a highly motivated individual with a key focus on delivering high quality customer service? If yes, we want you! This role offers a fantastic opportunity for those looking to further their experience in a call centre environment while gaining valuable experience within the government space!
We have full time positions available with the potential opportunity to work from home once training has been completed! Comprehensive training provided over a period of 8 weeks between 8.30 AM - 5.00 PM (Monday to Friday).
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Duties:
- Communicate with customers via telephone and email
- Answer inbound Passport related inquiries
- Identify and fulfill customer needs to satisfaction
- Update and maintain database records
About you:
- Strong communication skills
- Ability to perform multiple tasks, prioritize and manage time effectively
- Strong computer skills
- Prior customer service experience is an added advantage
- MUST BE WILLING TO WORK ON A ROTATING ROSTER BETWEEN 8.00 AM - 8.00 PM (MONDAY - FRIDAY)
- MUST BE AN AUSTRALIAN CITIZEN
- NO COVID-19 VACCINATION REQUIRED
- Ability to pass a National Police Check and government clearance
Benefits:
- Convenient location - Adelaide CBD
- Work from home / hybrid model on offer once training completed
- Ongoing training and career development
Applications:
If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
