customer service officer - bondi - part time in Bondi Junction

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job details

bondi junction, new south wales
job category
call centre & customer service
job type
AU$ 51,000 - AU$ 56,000 per year
reference number
brandon gilbert tumlos, randstad
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job description

Join a LEADING not-for-profit insurance fund as a customer service and sales superstar! In this organisation, as the cliché goes - "the customer is always number one!"

Whilst it's all about 'service with a smile' and continuously exceeding customer expectations time and time again, as a TRUE sales star you will be a first point of contact with customers and a brand ambassador! This is a customer service face to face role within a retail branch combined with an element of sales where you are required to assist in resolving various customer enquiries. You will represent the brand and be focused on delighting every customer by putting them at the centre of all that you do! No two days are ever the same!

This role commences Monday 12th March 2018 which is non-negotiable.

This role has part-time hours 11am to 4pm. You will be working Monday – Friday and this role is $54,000 - $56,000 package pro rata at 25 hours per week.

Based in Bondi your role will involve:

  • Consistently providing outstanding face to face customer service
  • Building rapport with their members and help continue their reputation as the 'easiest health fund to do business with'
  • Meeting strict sales KPI's and targets
  • Processing of claims
  • Identifying which products and services best align with the customer and up-sell and cross-sell accordingly
  • Focus on continuous improvement

To be considered for this role, you are required to:

  • Demonstrate strong written and verbal communication skills
  • Demonstrate experience within the insurance industry
  • Proven success in sales and customer service
  • Have exceptional attention to detail
  • Have highly effective negotiation skills
  • Posses well-developed interpersonal skills
  • Demonstrate empathy
  • Be a problem solver
  • Thrive in a team-based and sales environment

What’s in it for you!

  • Have a large and reputable company on your CV!
  • Achieve a work-life balance, working Monday to Friday part time hours
  • Receive healthcare discounts and study assistance benefits!

If you are interested in this opportunity please click to apply now, as this role is moving quickly! For any further information please contact Brandon Tumlos on 8215 1038

Please note, Australian citizenship or permanent residency is essential for this role.


Sales | Customer service | Insurance | Bondi | Customer facing |


No specific qualifications required