customer service - mortgage trainee in Sydney

codie netting, randstad
job type
AU$ 49,000 - AU$ 50,000 per year
apply now

job details

sydney, new south wales
call centre & customer service
job type
working hours
AU$ 49,000 - AU$ 50,000 per year
reference number
codie netting, randstad
apply now
Apply with

job description

Your new company

You will be providing outstanding experience that enables our customers to benefit through an easy and straightforward service. With access to the latest technology, you will be working in a supportive and cultured environment.

Your new role & team

Initially starting off as an Associate Consultant, you will be engaging with customers over the phone to establish a stable relationship and provide information on home loans. This position is ideal for those that are wishing to step into the finance industry, or further their existing sales skills.

Your roles & responsibilities

  • Outbound calling to prospective customers to secure an appointment with a broker
  • Contacting sales leads to discuss Mortgage options
  • Educating customers as well as handling objections
  • Confirming and booking broker meetings that will be followed up by specialist team
  • Six month training program to become a trainee Mortgage Broker

What's in it for you?

  • Earn amazing commissions!
  • Gain certified industry qualifications in mortgage broking
  • Genuine career opportunities to progress within the company
  • Ongoing product training and best-in-class sales development
  • Competitive remuneration (comprising base salary and commission)
  • Fast-track your future in mortgage broking and lending

Your skills and experience

  • Must have experience in sales, retail or over the phone
  • Must have a minimum of six months previous call centre experience
  • Clear and confident communication with an engaging, professional telephone manner
  • Driven and ambitious, determined in facing objections and achieving results
  • Career and goal-oriented (ideal if you are looking for a career in Mortgage Broking)

If you are interested in this position please APPLY or contact Winnie Le on 8215 1067 or to find out more.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


call centre, contact centre, customer service, sales, inbound, outbound, mortgage, mortgage broker, banking, finance, lending, home loans, appointment setting, cold calling, business development



educational requirements

Secondary School/High School