customer service inbound in Sydney

posted
contact
codie netting, randstad
job type
temporary
salary
AU$ 28.00 - AU$ 30.00 per hour
apply now

job details

posted
location
sydney, new south wales
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
AU$ 28.00 - AU$ 30.00 per hour
reference number
90M0374573_1548912438
contact
codie netting, randstad
apply now
Apply with

job description

Join a market leader and reputable motor vehicle organisation for a 6 month contract, with the chance for career progression! Become apart of this expanding organisation while using your skills and knowledge in customer service.

This unique opportunity has become available to work within a team environment to support customers with enquiries by being the first point of contact in regards to car loans, vehicle insurance, roadside assistance and warranty insurance. You will be taking inbound calls and providing exceptional customer service.



Your new role:

  • Provide information to customers for insurance, warranty, loans, roadside assist and refinancing of their vehicle
  • Provide call resolution and to make a positive difference for our customers
  • Ensure that a high level of product, process and systems knowledge is maintained at all times
  • Build rapport with customers and help continue their reputation for excellent service
  • Identifying which products and services best align with the customers needs

Your skills and experience:

  • Experience in customer service, face to face or phone based welcome
  • Ability to strive for and deliver the best outcome for the customer every time
  • Experience with cross selling products or face to face sales is desirable but not essential
  • Clear communications when dealing with customers
  • Ability to build rapport with customers and create personalised interactions

Your benefits:

  • Build you customer service expertise and gain exposure within financial services
  • Begin your career now within a rapidly growing sector
  • Macquarie Park location, close to public transport
  • $28 + super working in a trendy, modern office
  • Opportunity to progress to a permanent position after the 6 month contract



If this sounds like your skills and experience please click apply or contact Mariana Yousif on 02 8215 1036.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

finance, fleet, vehicle, customer service, call centre, administration, inbound, outbound, sales, financial services, hospitality, retail

qualification

NA

educational requirements

Secondary School/High School