customer service in global bank contact centre in Parramatta

posted
contact
nayomi siriwardane, randstad
job type
permanent
salary
AU$ 60 per year
apply now

job details

posted
location
parramatta, new south wales
specialism
banking & financial services
job type
permanent
working hours
Full-Time
salary
AU$ 60 per year
reference number
90M0375089_1550630363
contact
nayomi siriwardane, randstad
apply now
Apply with

job description

  • Fast track your banking career with a renowned global institution
  • Permanent entry level positions in retail banking and wealth management
  • Modern offices near Parramatta Westfield and Station

Seeking your exceptional customer service and desire to contribute in an entry level banking and finance role.

Your new company

Servicing more than 50 million customers globally, your company manages individual’s finances through their Retail Banking and Wealth Management arm. Your contact centre aims to safeguard customer’s financial wellbeing through Retail Banking, Wealth Management, Insurance and Asset Management. As an inbound phone consultant you will proactively identify customer needs and create referrals for other business units.

Your new role

  • Educate and promote across the entire product and services range to drive sales
  • Build rapport with customers to generate referrals, sales and leads for other channels
  • Retain customers through information provision and promotion of related products
  • Handle complains within bank policy and regulations

Your skillset and experience

  • Minimum 2 years experience in customer service, contact centre or sales role
  • Banking and finance contact centre experience desirable

Minimum Requirements

  • NSW Higher School Certificate
  • Full Australian work rights
  • Cantonese/Mandarin language skills desirable

Your benefits

Shape your career within one of the leading global banking corporations and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.

Your next step

To launch your career, click ‘apply now’ or contact Nayomi, Consultant on 8215 1037.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

inbound, phone, customer service, contact center, personal banking

qualification

no qualifications required

educational requirements

Secondary School/High School