customer service - freight forwarding in Northern Suburbs Melbourne

posted
contact
david simpson, randstad
job type
permanent
salary
AU$ 70,000 - AU$ 80,000 per year
apply now

job details

posted
location
northern suburbs melbourne, victoria
specialism
transport & logistics
job type
permanent
working hours
Full-Time
salary
AU$ 70,000 - AU$ 80,000 per year
reference number
90M0377992_1551838358
contact
david simpson, randstad
apply now
Apply with

job description

About the client

Reputable Australian freight forwarding and supply chain company in large scale sites across the country.

15 staff Melbourne branch, 4 person CSR team. Strong internal progression push for staff. Move into leadership or management. Free parking and access to freeways in the northern suburbs.

About the role

You will be responsible for a list of small, medium large blue chip accounts from the very beginnings of the order. Don’t like quoting, get the sales support team to cover it for you.

Build your own FCX and FAK boxes and also work with the other 4 in your team to consolidate your own boxes. Role available due to current employee leaving industry.

Duties & responsibilities

  • Organising all air and sea freight routing for a portfolio of your own clients
  • Deal with small accounts and blue-chip accounts internal and external
  • Daily contact with overseas and local agents, offices, and clients
  • Weekly and monthly PO reports
  • Quarterly client meetings

Skills & experience

  • Freight forwarding experience a must
  • Customer Service exposure within the industry highly desired
  • Import Export Operations exposure desirable
  • Dealings with both air freight and sea freight import shipments
  • FAK exposure
  • Purchase Order reporting experience within EDI

Whether you are well versed in customer service looking to eventually move into a key accounts role or currently in cartage or operations and wanting to take a step into customer service, this is an opportunity worth moving for.

To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact David Simpson on 03 9252 2177.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

logistics, supply chain, freight forwarding, import, export, 3pl, cargowise, cw1, edi

qualification

logistics, supply chain, freight forwarding, import, export, 3pl, cargowise, cw1, edi

educational requirements

Primary School/Junior High