customer service- digital in Melbourne

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job details

posted
location
melbourne, victoria
specialism
call centre & customer service
job type
temporary
reference number
90M0347700_1535963977
contact
julia ciinean, randstad
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job description

We are looking for experienced customer service candidates. Able to assist customers through multiple channels such as;

  • Live chat
  • Email
  • Web forms
  • Direct messages
  • Social media platforms
  • Written communication in a timely manner

If successful your role will include but not be limited to providing general and technicall support to customers efficiently.

This may include enquires about billing, subscription, registration, cancellations, account management.

Successful applicants will be;

  • Great problem solvers
  • Have excellent written communication skill
  • Be resilient
  • Able to work under processing
  • A team player
  • Great work ethic

You to be successful in this role you may need to complete online testing, a standard national police check and attend an Assessment Centre.

If you are suitable for this role please apply with your most recent CV

Only successful applicants will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service

qualification

Customer Service
Technical Ability
Digital Skills

educational requirements

Secondary School/High School