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customer service consultant.

job details

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    job details

    Customer Service Consultant

    You have always enjoyed connecting with and helping other people? Are you looking for a role in the banking and finance sector that will allow you to grow and develop your skill set whilst working in a hybrid work environment? Then this is the perfect opportunity for you!

    Your new role

    As a Customer Service Consultant you will be a key part of the Membership Services Team. You will be using your top notch customer service skills and provide a high level of customer service to members over the phone in a contact centre environment. Some of your responsibilities will include:

    • Answer inbound calls from members
    • Use multiple computer systems to ensure queries are resolved in a timely manner
    • Provide accurate information in relation to products and stay up to date with industry related changes
    • Ensure customer records are kept up to date and accurate
    • Identify sales opportunities for products and services

    Your skills and experience

    • You will have previous contact centre experience
    • You pride yourself on your marvellous communication skills, both written and verbal
    • You have a passion for providing excellent customer service
    • You are tech savvy with the ability to pick up multiple systems quickly
    • You consider yourself a great problem solver

    Your benefits

    • Six weeks annual leave!
    • Corporate wardrobe allowance
    • Fun and supportive team environment
    • Staff discount on products and services
    • Ongoing training and career progression opportunities
    • Flexible working arrangements to suit your needs - work from Sydney office and from home, after initial training period
    • No weekend work
    • $76k pack

    You will love working with them!

    Your new company

    Joining Australia’s largest industry-based health fund means you will be working with an inspiring not-for-profit organisation that puts their members first. The fun and friendly culture makes every day enjoyable, whilst knowing you’re making a difference to member's lives.

    Your next step

    Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!

    Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on meghan.laidler@randstad.com.au or on 02 8215 1026.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Customer Service Consultant

    You have always enjoyed connecting with and helping other people? Are you looking for a role in the banking and finance sector that will allow you to grow and develop your skill set whilst working in a hybrid work environment? Then this is the perfect opportunity for you!

    Your new role

    As a Customer Service Consultant you will be a key part of the Membership Services Team. You will be using your top notch customer service skills and provide a high level of customer service to members over the phone in a contact centre environment. Some of your responsibilities will include:

    • Answer inbound calls from members
    • Use multiple computer systems to ensure queries are resolved in a timely manner
    • Provide accurate information in relation to products and stay up to date with industry related changes
    • Ensure customer records are kept up to date and accurate
    • Identify sales opportunities for products and services

    Your skills and experience

    • You will have previous contact centre experience
    • You pride yourself on your marvellous communication skills, both written and verbal
    • You have a passion for providing excellent customer service
    • You are tech savvy with the ability to pick up multiple systems quickly
    • You consider yourself a great problem solver

    Your benefits

    • Six weeks annual leave!
    • Corporate wardrobe allowance
    • Fun and supportive team environment
    • Staff discount on products and services
    • Ongoing training and career progression opportunities
    • Flexible working arrangements to suit your needs - work from Sydney office and from home, after initial training period
    • No weekend work
    • $76k pack

    You will love working with them!

    Your new company

    Joining Australia’s largest industry-based health fund means you will be working with an inspiring not-for-profit organisation that puts their members first. The fun and friendly culture makes every day enjoyable, whilst knowing you’re making a difference to member's lives.

    Your next step

    Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!

    Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on meghan.laidler@randstad.com.au or on 02 8215 1026.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.