customer service - banking in Melbourne CBD

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job details

posted
location
melbourne cbd, victoria
job category
Banking
job type
permanent
salary
AU$ 56,000 - AU$ 57,623 per year
reference number
90M0329819_1517252416
contact
colin stubbs, randstad
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job description

Your next opportunity!

Great entry level positions within the banking sector. You will be working for a global leader within the banking and financial industry and one of the big four banks. This opportunity will provide you with exposure to various aspects of the banking sector, as you help customers with innovative solutions to meet their banking needs.

What we are looking for.
We are looking for motivated individuals, who enjoy helping people and are able to consistently deliver exceptional customer service. Banking experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.


Ideally you will have experience in:



  • Sales and an ability to drive customer conversations over the phone

  • Talking to customers with confidence in order to discover unstated needs

  • Negotiating, problem solving and dealing with complex enquiries

  • Educating customers and explaining complex information in simple terms

  • Working with technology across multiple platforms

  • Working in a fast paced environment where resilience and an ability to stay focused is a must



The Benefits
In return for your commitment to this role you will be working for an employer who provides staff with:



  • Development, training and clear career progression

  • A supportive but fun working environment with awards and celebration events!

  • Banking perks and discount schemes for you and your family

  • A convenient working location




skills

Sales | Contact Centre | Banking | Finance | Sales Consultant | Inbound | Outbound | Customer Service | Inbound |

qualification

Would suit graduates with finance, business, or commerce related degrees