customer service - banking in Concord West

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job details

concord west, new south wales
call centre & customer service
job type
AU$ 57,623 per year
reference number
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job description

Your next opportunity!

Great entry level positions within the business banking sector. You will be working for a global leader within the banking and financial industry and one of the big four banks. This opportunity will provide you with exposure to various aspects of the banking sector, as you help customers with innovative solutions to meet their banking needs.

What we are looking for.
We are looking for motivated individuals, who enjoy helping people and are able to consistently deliver exceptional customer service. Banking experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.

Ideally you will have experience in:

  • Providing excellent customer service over the phone
  • Negotiating, problem solving and dealing with complex enquiries
  • Working with accuracy, and with high attention to detail
  • Educating customers and explaining complex information in simple terms
  • Working with technology across multiple platforms
  • Working in a fast paced environment where resilience and an ability to stay focused is a must

The Benefits
In return for your commitment to this role you will be working for an employer who provides staff with:

  • Development, training and clear career progression
  • A supportive but fun working environment with awards and celebration events!
  • Banking perks and discount schemes for you and your family
  • A convenient working location - Next to Concord West Station

This organisation is a leader in diversity, and as an equal opportunity employer they are committed to creating a flexible, diverse and inclusive workplace. We invite Candidates of all ages, people with a disability and Indigenous Australians to apply.


sales, call centre, banking & finance

educational requirements

Secondary School/High School