customer service and payroll officer in Brisbane CBD

apply now

job details

posted
location
brisbane cbd, queensland
job category
Customer Service & Call Center
job type
temporary
reference number
90M0331018_1515030356
contact
amanda lowe, randstad
apply now

job description

Randstad is proud to be partnering with a government department to recruit multiple positions in customer service and payroll. Suitable candidates will have a background knowledge in finance or payroll, along with previous phone based customer service experience. We are looking for a reliable, organised and experienced candidate available for a January start.

The 3 roles available are at an AO5 level, paying around $47/hour + super.


About the roles:

  • Answer phone calls from customers regarding all queries and issues within the scope of the helpdesk
  • Helping select and offer pay benefits for rural teachers
  • Resolving general questions in regards to different pay benefits
  • Assisting customers with troubleshooting questions
  • Assisting with the website and portal for around 550 employees
  • Creating spreadsheets for employee payments and benefits
  • Processing payments and chasing payments


About you:

  • Demonstrated customer service experience
  • Strong communication skills – particularly via phone communication
  • Ability to create and work with spreadsheets – exporting and creating lists
  • Background knowledge of finance; including internal interaction for payments, chasing payments, understanding back end processing
  • General knowledge in government payroll processes
  • SAP experience preferred
  • Attention to detail



If you are available and interested, please submit your CV via the ‘Apply Now’ button. Only shortlisted applicants will be contacted.






skills

payroll, customer service, helpdesk

qualification

nil