customer service and marketing advisor in Sydney

chloe standard, randstad
job type
AU$ 55,000 - AU$ 60,000 per year

job details

sydney, new south wales
call centre & customer service
job type
working hours
AU$ 55,000 - AU$ 60,000 per year
reference number
chloe standard, randstad
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job description

  • Join a market leading technology company with a strong focus on customer service
  • $55K - $60K + Super + Uncapped Commission
  • Monday to Friday 9am-5pm with work-life balance in the heart of Sydney CBD

We are looking for confident and positive customer service superstars who want to work in a vibrant and exciting industry.
Your new company
At Arq Group, our people solve complex challenges, and provide seamless, end-to-end digital marketing solutions for our customers big and small, with a keen focus around quality service.
We are Australia’s favourite domain name provider. We work to help small, medium and large businesses achieve their business goals through digital marketing. We are proud to have helped over 500,000 Australian businesses establish themselves online by partnering with the likes of Apple, Google, Salesforce, and many more industry leaders!
Your new role

  • You will be responsible for having great consultative conversations with our customers about how ARQ Group can help them grow their online presence
  • Identify opportunities over the phone with our existing customers to promote our services on offer - web design, Search Engine Optimisation, Google ads and more digital solutions.
  • Qualify and discover all assigned leads and refer through to the sales team
  • Work towards achievable KPIs in an inbound and outbound phone based environment

Your skillset and experience

  • You have the ability to develop relationships and build rapport over the phone easily
  • Strong customer service skills from ideally a telesales/customer service/hospitality/retail environment
  • You are motivated, with the drive to perform and achieve daily results
  • Strong communication skills are essential for this role
  • Advantageous to have an interest in the digital marketing space (however not essential) - perfect opportunity for recent university graduates looking to get your foot in the door in this competitive industry

Your benefits

  • Competitive base salary of $55K-$65K with additional uncapped monthly earning potential
  • Ongoing training provided with specific programs to help you every step of the way
  • Establish your career in the digital space and continue to grow within our company
  • Extensive and modern office space with panoramic views of the city, located in World Square in Sydney CBD – close to all public transportation
  • On your doorstep are countless bars, restaurants, shops, gyms, etc.
  • A supportive organisation that promotes work life balance – regular hours, social events, team outings, Friday drinks and more!

How do I apply?
If you can picture yourself working in our team, please apply now! Alternatively if you would like to discuss this in a more detail, please call Isabella Muminovic on 02 8095 1754 or email


customer service, telesales, call centre, inbound calls, outbound calls, digital marketing, marketing advisor, customer service representative, customer experience, technology, consultant, website design, relationship building, graduate


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educational requirements

Secondary School/High School