customer service and administration | permanent | optical in Liverpool

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job details

liverpool, new south wales
administration & office support
job type
AU$ 50,000 - AU$ 55,000 per year
reference number
mary farag, randstad
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job description

Your new company:

You will join an industry leading optical and visual health company based in the heart of Liverpool in a supportive and vibrant office setting. Your new team are highly skilled, flexible and engaged members. This team also presents a fully integrated laboratory service that focus on product development as well as warehousing and distribution. The set up of the Customer service team is incredibly impressive where the overall mission is to provide customers with high quality and thorough advice and service to drive delivery fulfillment when they call in.

Your new role:

  • Be the primary contact for customer enquries in a professional manner.
  • Maintain current knowledge of optical products.
  • Build relationships with internal and external stakeholders.
  • Providing quotes to customers in conjunction with internal departments and teams.
  • Ensure bookings for order collection is completed in the fastest manner possible.
  • Assist other areas of the business with special projects and support teamwork.

Your profile:

  • Optical exposure or technical product experience will be highly regarded.
  • Strong microsoft excel and outlook knowledge.
  • Ability to effectively communicate both in oral and written form.
  • Sound skills in problem solving and troubleshooting.
  • Self-motivated and able to work under pressure.

Benefits to you:

  • Permanent role paying above market salary of $50-55k + Superannuation.
  • A structured onboarding and training process.
  • Great working hours of 8:30am - 4:30pm Monday to Friday. Free parking onsite!
  • Central location in Liverpool, walking distance to nearby amenities.
  • Small friendly team environment, where no two days are the same.
  • Supportive and down to earth manager.

Next steps?

For any additional information please contact Mary Farag on 02 9615 5338 or email Apply now as this role won't last long!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


customer service, optical, medical devices, products



educational requirements

Secondary School/High School