Randstad is partnering with a well-established technical solutions provider to find an organised and proactive Customer Service Administrator to join their team. This is an excellent opportunity for someone who enjoys working in a busy, supportive environment and takes pride in delivering quality service and operational support.
About the role
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In this position, you’ll play an important part in coordinating daily operations and ensuring everything runs smoothly between subcontractors, technicians, internal teams, and clients. Your attention to detail, communication skills, and ability to manage multiple priorities will be key to your success.
Key responsibilities
Provide daily support and communication to subcontractors and technicians
Respond to client and technician queries via phone and email
Prepare and distribute operational and performance reports
Support the field team with device and app troubleshooting
Maintain accurate records and ensure compliance standards are met
Handle a range of administrative and coordination tasks
What we’re looking for
Excellent written and verbal communication skills
Strong attention to detail and time management
Ability to work both independently and collaboratively
Confident with Microsoft Office (particularly Excel)
Previous experience in customer service or operations support
A proactive and solutions-focused approach
Why join this team
Supportive and collaborative team culture
Ongoing training and development opportunities
Future work-from-home flexibility
Genuine pathway to a permanent role
If you’re a motivated individual who thrives in a dynamic environment and takes pride in delivering great service, we’d love to hear from you.
Apply now to join a team that values professionalism, teamwork, and personal growth.
This position is offered through Randstad on behalf of our client. Only shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
